Our commitments
We are aware of tomorrow’s challenges; the DUFOUR group is determined to do everything possible to continue growing while measuring and reducing its impact on the climate and on the future of our children
That’s why our team has been implementing, for several years and entirely on a voluntary basis, a number of actions in support of the climate, the local economy, and employee well-being. Our CSR charter structures this approach. You can find all of our commitments there.
CSR at PTS DUFOUR: Our 7 pillars of commitment
At PTS DUFOUR, our social responsibility is not just a concept; it is a path we follow every day. Here is how we express the 7 core pillars of CSR.
1. Organizational governance
Above all, we are a family business with a close-to-home governance model. Transparency and ethics guide our decisions to ensure the company’s long-term future and the trust of our partners. All of our CSR policies are based on the United Nations Global Compact, which we joined in 2024.
2. Human rights
Respect and dignity are at the heart of everything we do. We ensure equal opportunity and strict respect for everyone’s rights, both in our offices and on the road.
3. Labor relations and working conditions
Our pride: the “Committed Employer” badge. We provide a safe and supportive working environment. Our promise is: “Moving forward together with high standards and care” to foster the growth of our talent.
4. Environment
This is our biggest challenge. Optimizing flows, deploying an energy mix (electric, B100, HXTL), eco-driving, carbon offsetting, and more. At the end of 2025, we joined ADEME’s ACT Step by Step approach to deploy a climate strategy that concretely and effectively reduces the impact of our logistics on the planet.
5. Ethical Business Practices
As an Authorized Economic Operator (AEO), we uphold the highest standards of integrity in all our business relationships. Combating corruption and promoting safety and security are among our top priorities.
6. Customer Issues
At PTS DUFOUR, we protect your goods with the highest level of care and precision. Our expertise enables us to manage even your most complex logistics flows while ensuring reliability, compliance, and operational excellence.
Our performance commitments:
- Maximum Security: Highly secure facilities and processes.
- Pharmaceutical Expertise: Strict compliance with GDP (Good Distribution Practice) standards.
- Organic & Phytosanitary Certifications: Full compliance for your sensitive products.
- Out-of-Gauge Cargo: Proven expertise in handling oversized and non-standard shipments.
- ISO 9001 Certification: A commitment to continuous improvement across all our operations.
Your satisfaction is our priority, and operational excellence is our standard.
7. Community Involvement and Local Development
Proud of our Norman roots, we are committed to supporting the local economy. Through our active participation in regional networks such as AD Normandie, Logistics in Normandy (LSN) and Carbolocal, as well as our partnerships with local educational institutions, we contribute to the economic vitality and attractiveness of our region.